After gaining registration, RTOs need to monitor several aspects including annual declarations, AVETMISS reporting, and marketing compliance, with validation being a major concern.
Although we've written about validation many times, let’s redefine it. ASQA refers to validation as a quality review of the assessment process.
Put simply, validation checks which parts of an RTO's assessment process are accurate and spots areas for enhancement. A proper understanding of its main elements can make validation less daunting.
According to SRTOs 2015 Clause 1.8, RTOs must ensure that their assessment systems, including RPL, comply with training package requirements and adhere to the Principles of Assessment and Rules of Evidence.
According to the standards, two types of validation are necessary.
The first assessment validation type verifies that your RTO's assessments adhere to the training package requirements within your scope.
The second type of validation verifies assessments are conducted according to the principles of assessment and rules of evidence.
This indicates validation occurs before and after the assessment process. We will focus on the first type: assessment tool validation.
Breaking Down the Two Types of Assessment Validation
Assessment Validation Explained
As mentioned earlier and in our earlier blogs, validation is split into two parts: (1) assessment tool validation and (2) post-assessment validation.
Pre-assessment validation, or assessment tool validation, relates to the first part of the clause, emphasizing the need to meet all unit requirements and ensuring all workbooks are 100% compliant.
On the implementation side, post-assessment validation ensures Registered Training Organisations conduct assessments according to the Principles of Assessment and Rules of Evidence.
In this write-up, we will focus on assessment tool validation.
How to Properly Conduct Assessment Tool Validation
With a clear understanding of the two types of validation, let’s focus on assessment tool validation.
When to Conduct Assessment Tool Validation
The aim of assessment tool validation is to make sure that all elements, performance criteria, and performance and knowledge evidence are included in your assessment tools.
This means that whenever new learning resources are acquired, assessment tool validation must be performed before they are used by students.
There's no requirement to wait for your next 5-year cycle validation schedule. Validate new resources promptly to ensure they’re ready for students.
Nevertheless, this isn't the only occasion for this type of validation. Conduct assessment tool validation when you:
- resources are updated
- new training products are added on scope
- training product updates are reviewed against your course
- learning resources are identified by you as a risk during your risk assessment
The Australian Skills Quality Authority employs a risk-based approach for regulating RTOs and expects regular risk assessments. Therefore, student complaints about learning resources are an ideal time to conduct assessment tool validation.
How to Choose Training Products for Validation
Bear in mind, this validation is meant to ensure all learning resources are compliant before use. All RTOs are required to validate all unit resources.
Resources Required for Assessment Tool Validation
Study Resources
Since you are validating your assessment tools, you will require the entire suite of your learning resources:
Mapping tool – the first document you should look at. It highlights which assessment items meet unit requirements, accelerating validation.
Learner/student workbook – ensure it's appropriate as an assessment tool. Check if the instructions are clear and answer fields are adequate. This is a frequent issue.
Assessor guide/marking guide – ensure that instructions for assessors are sufficient and clear benchmarks for each assessment item exist. Clear benchmarks are essential for reliable assessment outcomes.
Other related resources – may include checklists, registers, and templates developed separately from the workbook and marking guide. Validate these to ensure they suit the assessment task and address unit requirements.
Panel of Validators
Clause 1.11 specifies the requirements for validation panel members. It states validation can be performed by one or more people. However, RTOs usually require all trainers and assessors to participate, sometimes including industry experts.
In total, your validation panel must have:
Relevant vocational competencies and industry skills for the unit being validated
Up-to-date knowledge and skills in vocational teaching and learning
Either of the following training and assessment credentials:
TAE40116 Certificate IV in Training and Assessment or an equivalent successor
Validation instrument/template
Having a validation tool helps you with both the validation process and documentation. Using a validation tool makes it easier to look at how each assessment item maps against each unit requirement.
A validation tool is beneficial for both the validation process and documentation. It makes it easier to understand how each assessment item aligns with each unit requirement.
At the same time, it can serve as your document evidence that you have validated your resources before letting the students use them.
At the same time, it acts as documentation that you have validated your resources before allowing student use.
ASQA does not specify a recommended or required template for assessment tool validation, but many templates are accessible online. These tools usually have validators review the tools in their entirety to ensure they meet the principles of assessment.
Principles of Assessment Guide Yes/No/Partially Comments
1. Fair
2. Flexible
3. Valid
4. Reliable
While these templates facilitate the validation process, they can result in judgment errors due to the limited space for comments on each assessment item.
We recommend using a more detailed template to examine each unit requirement and the assessment items that correspond to them. Here is an example:
Element Performance Criteria Assessment Guidelines Benchmarks Assessment Instrument Rectification Recommendations
What do you Need to Check?
What to Inspect?
As noted in our blog post Common Problems In Assessment Tools, your assessment tools must ensure trainers follow assessment principles and evidence rules.
Assessment Core Principles
Fairness – Is equal opportunity and access provided to everyone in the assessment process?
Flexibility – Does the assessment provide multiple options to show competence according to various needs and preferences?
Validity – Does the assessment evaluate what it is meant to evaluate? Is it a valid tool for measuring the required skill or knowledge?
Reliability – Will the assessment produce the same results every time, regardless of who conducts the training? Will different assessors consistently decide on skill competence?
Key Rules of Evidence
Validity – Is the evidence proof that the candidate possesses the skills, knowledge, and attributes described in the unit of competency and associated assessment requirements?
Sufficiency – Is there enough evidence to ensure that the learner has the skills and knowledge required?
Sufficiency – Is there enough evidence to confirm the learner has the required skills and knowledge?
Authenticity – Is the assessment tool verifying that the work belongs to the candidate?
Currency – Are the assessment tools based on current units of competency and up-to-date industry practices?
Even though these are regularly addressed in VET professional development and nationally recognised training, numerous tools fail to meet these requirements.
To avoid using learning resources that leave certain unit requirements unaddressed, ensure you adhere to these guidelines:
Be Consistent with Your Teachings
Observe the verbs in the unit requirements and ensure they are addressed by the assessment item. For example, in the unit CHCECE032 Nurture babies and toddlers, one performance evidence requirement requires students to:
Complete each of the following actions at least once with two different babies under 12 months old in a safe environment, using age-appropriate verbal and non-verbal communication as per service and regulatory requirements:
change diapers
prepare bottles, bottle-feed babies and sanitize equipment
solid food prep and feeding babies
respond appropriately to baby signs and cues
settle babies for sleep and prepare them
monitor and support age-appropriate physical exploration and gross motor skills
Having students describe the nappy-changing process for babies under 12 months doesn’t fulfill the unit requirement. Unless the requirement assesses underpinning knowledge (i.e., knowledge evidence), students should be doing the tasks.
Be Cautious with Plurals!
Pay attention to the numbers. In our example on one of the unit requirements of CHCECE032, this single unit requirement calls for the students to complete the tasks at least once on two different babies under 12 months of age. Having students complete the tasks listed twice on just 1 baby won’t cut it.
Pay attention to the numbers. In our CHCECE032 example, one unit requirement asks students to complete the tasks at least once with two different babies under 12 months old. Doing the tasks twice with one baby isn’t enough.
Complete or Not Competent
Pay attention to lists. As noted earlier, if students perform only half the tasks listed, it’s non-compliant. Each assessment item must address all requirements, or the student is not yet competent and the assessment tool is non-compliant.
Can you be more specific?
Could You Be More Specific?
Every assessment item needs clear and specific benchmark answers to guide the assessor’s judgment on student competence. Thus, ensure your instructions are not confusing for students or assessors. For example:
What kind of information can be included in a work package?
What kinds of information can be included in a work package?
The answer may include:
Mandatory resources
Appropriate costs
Time span of activities
Appointed roles and responsibilities
When an assessment item requires multiple answers, indicate the number of answers needed from a student. This way, your assessment is reliable, and the evidence collected is valid.
This is true get more info for assessment items with double-barrelled questions or questions requiring more than one answer at the same time. These can confuse students and assessors, as shown in the sample question below:
Name a hazard and/or environmental concern in the work area and choose the most effective hazard control hierarchy.
Possible answers can include, but are not limited to:
Weather conditions – isolation of work area, engineering, PPE
Work area and ground conditions – eliminating hazards, isolating, engineering
People – isolation, engineering, administrative controls
Structural hazards – substitution, isolation, engineering controls
Chemical hazards – isolation, use of engineering controls, administrative controls
Equipment or machinery – isolation, engineering controls, administrative controls
Avoiding double-barrelled questions simplifies responses for students and allows assessors to judge competence accurately.
Given these requirements, you might wonder, “Don’t learning resource developers offer audit guarantees?” But these guarantees require waiting for an audit before rectifying noncompliance. This impacts your compliance history, so it’s better to take a safe and compliant route.